BRITISH AIRWAYS

The airline British Airways ranks 14th among the top-rated air carriers. Here’s a list of updated data about the company, its strengths, its weaknesses, its reputation, and its awards.

BRITISH AIRWAYS

The airline British Airways ranks 14th among the top-rated air carriers when it comes to reimbursement or the payment of the compensation to which passengers are entitled in certain cases.According to the law, the cancellation of a British Airways flight may lead to the payment of flat-rate compensation, but it’s not automatic.Here’s a list of updated data about the company, its strengths, its weaknesses, its reputation, and its awards.

British Airways compensation policy for flights cancelled

Available updated data on British Airways

  • IATA code: BA
  • Founded in 1924 (Imperial Airways); later became British Airways in 1974 and, since 2011, has been under the control of the International Airlines Group (IAG) after merging with Iberia
  • Fleet of 268 aircraft, excluding affiliates (December 2016)
  • 550 destinations in 130 countries
  • Hubs: Gatwick and Heathrow
  • Head office: Waterside (Heathrow)
  • Founding member of OneWorld
  • Loyalty program: Avios
  • Privilege program: Premier, Gold, Silver Executive Club
  • Exclusive lounges reserved for British Airways-Iberia (IAG) members: Club World, Club Europe (650 lounges worldwide)
  • Skytrax rating: 4/5 stars (14th in 2016)

Recent awards

From Skytrax:

  • 2nd best transatlantic airline (2014)
  • One World member, best alliance (2014)


From National Geographic readers:

  • Best medium-haul airline (in 2016)
  • Best long-haul airline (in 2016)

 

Business Traveller Awards

  • Best short-haul airline (2016)
  • Concorde Room: best airport lounge (2016)
  • Best loyalty program (2016)


World Travel Awards :

  • Europe’s Leading Airline to Asia (2016)
  • Europe’s Leading Airline – First Class (2016)

Affiliates

  • BA CityFlyer
  • OpenSkies
  • IAG Cargo

Reputation

Overall, British Airways has a good reputation according to passengers, with above-average ratings. Here are some of the ratings given by users on various influential social networks:

  • TripAdvisor 3.5/5 (out of 12,562 reviews in April 2017)
  • Flight-Report 7.4/10 (out of 493 reviews in April 2017)
  • What The Flight 3.3/5 (out of 137 reviews in April 2017)
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Strengths

British Airways receives the highest rating for the safety of its airplanes.

  • AirlineRatings safety score: 7/7
  • AirlineRatings product score: 6/7
  • The flight cancellation section on the British Airways website is complete and very clear, with reimbursement options
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Weaknesses

The punctuality of British Airways is probably its weakest point overall, according to the data collected. The reviews of the comfort of the seats, the quality of the service on board and on the ground, and the in-flight entertainment and meal offerings are quite varied.

  • Average overall rating: 5/10 on Skytrax (2006 passenger reviews) for British Airways
  • Skytrax World Airline Awards 2016 ranking: British Airways placed 26th
  • According to the many verified reviews gathered, the quality of the onboard and ground service remains uneven

96% OF SUCCESS

With British Airways, depending on the circumstances, a claim for a delay may allow you to receive compensation. To make sure you’re receiving the compensation to which you’re entitled under the law while saving time, money, and energy, trust flightclaim.ca!

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